This Refund and Cancellation Policy applies to purchases made through the New PC Saver website, newpcsaver.com, operated by Allroundfix LLC. By placing an order through our website, customers acknowledge and agree to the terms and conditions described in this policy.
Order Cancellation
Customers may request order cancellation before the order has entered processing or shipping. To submit a cancellation request, please contact our customer support team as soon as possible using the contact information provided below.
Once an order has been shipped, cancellation may no longer be available. In such cases, customers must follow the return procedure outlined in this policy.
Refund Eligibility
Customers may qualify for a refund under the following circumstances:
- The purchased product arrives damaged or defective.
- An incorrect product is delivered.
- The product is unused and returned within the applicable return period.
To qualify for a refund, eligible products must be returned in their original condition, unused, and accompanied by the original packaging, accessories, and documentation.
All returned items are subject to inspection before a refund decision is made.
Non-Refundable Items
Certain products and circumstances may not qualify for refunds, including:
- Digital products or downloadable software after delivery.
- Products that have been activated, installed, or used.
- Customized items or products specially ordered for individual customers.
- Products damaged due to improper handling, misuse, or unauthorized modifications.
Any applicable exceptions required by law will continue to apply.
Return Process
To begin a return or refund request, customers must contact our customer support team and provide their order number along with a brief explanation of the return reason.
After reviewing the request, our support team will provide the necessary return instructions and applicable return shipping address.
Customers should obtain return authorization and instructions before sending any products back. Unauthorized returns may not be accepted or processed.
Refund Processing
After the returned product has been received and inspected, we will notify the customer whether the refund request has been approved or declined.
If the refund is approved, the amount will be credited to the original payment method within approximately 7 to 10 business days. The actual time required for the funds to appear may vary depending on the payment provider and the customer’s financial institution.
Shipping Charges
Original shipping charges are generally non-refundable unless the return is the result of an error on our part, such as delivering an incorrect or defective product.
Unless otherwise communicated or required by applicable law, customers are responsible for the return shipping costs associated with sending products back to us.
Exchanges
If a customer receives an incorrect or defective product, New PC Saver may offer an exchange as an alternative to a refund, depending on product availability and the circumstances of the request.
Customers should contact our support team to discuss available exchange options and receive further instructions.
Policy Changes
New PC Saver reserves the right to revise, update, or modify this Refund and Cancellation Policy when necessary. Any revisions will be published on this page and will become effective upon posting, unless otherwise stated.
Customers are encouraged to review this policy periodically to stay informed about the latest return, cancellation, and refund procedures.
Contact Information
For assistance with order cancellations, product returns, exchanges, or refund-related questions, please contact us using the information below:
Company Name: Allroundfix LLC
Operating As: New PC Saver
Website: newpcsaver.com
Office Address: 670 River St, Hyde Park, MA 02136, USA
Customer Support
Phone: [Insert Updated Phone Number]
Email: info@newpcsaver.com
